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App Questions

Contact Us

Where is the nearest Red Owl Coffee Co. location to me?

Check out our locations page to find your closest store

How do I order ahead?

You can order ahead at all locations on the online portal or through the Red Owl Coffee Company app

Are your coffee beans roasted fresh?

All of our coffee beans are roasted fresh and sent directly to every store location on a weekly basis by our sister company, Twisted Throttle. All of our beans are Hand-selected and roasted to perfection by coffee guru, Jon Chancy. Visit our about us page to learn more

Where do you source your coffee beans?

All of our coffee beans are hand-selected by our roasting company, Twisted Throttle, to ensure coffee quality and taste. We source coffee

Do you offer delivery?

Select locations offer delivery through services such as DoorDash, Uber Eats, and Grub Hub. Look at our locations page to see where you can order delivery

Do you have any birthday deals?

You can order ahead at all locations through the Red Owl Coffee Company app. Select locations offer delivery through services such as DoorDash, Uber Eats, and Grub Hub. Look at our locations page to see where you can order delivery

Where can I get Red Owl Coffee Co. stickers?

All of our stickers are custom made for each location’s grand opening. On the day of a grand opening, ALL Red Owl Coffee locations have a limited supply custom stickers to hand out while supplies last! Keep an eye on our events page to see when the next store openings are happening so that you can be first in line for a limited edition sticker!

Do you sell merch?

All of our stickers are custom made for each location’s grand opening. On the day of a grand opening, ALL Red Owl Coffee locations have a limited supply custom stickers to hand out while supplies last! Keep an eye on our events page to see when the next store openings are happening so that you can be first in line for a limited edition sticker!

What sugar-free options do you have?

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What drinks can be made caffeine-free?

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How many shots are in your espresso drinks?

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What drinks are kid friendly?

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Do you sell bags of coffee beans?

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Do you have a secret menu?

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I need to add a visit. How can I do that?

If you forgot to use your rewards for a visit, no worries! Simply fill out the form below and we will get those points added to your account in no time. Please allow 10-15 days for the points to appear.

My app is not working properly. Who can I contact?

We understand your frustration. The Red Owl App is undergoing multiple updates which may have affected your experience. Please submit the form below so we can further assist you. Thanks!

How does your rewards system work?

There are two ways you can get points when ordering

1)You can use your phone number to look up or create your account when ordering in store or online

2) Once you have a card associated with your account, using that card will automatically pull up your rewards. 

Example: You visit a Red Owl location and give the barista your phone number to get rewards, and you pay for your order using a debit or credit card. Using that card will automatically pull up your account for all future visits

Can I have more than one debit/credit cad on my account?

Yes! You can have as many cards as you’d like connected to your Red Owl rewards account. Any card on your account can pull up your rewards when ordering.

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